Description de fonction

Internal Account Manager SME (M/F/X)

La société

Since its creation more than 50 years ago, the Sodexo group has been the world leader in quality of life services.

At Sodexo Benefits and Rewards Services, we’ve made our mark on the world by helping clients give their employees personalized experiences, every day. Our benefit platforms and payment solutions are already used by 440,000 clients and 36 million of their employees in 32 countries.

At Sodexo Benefits & Rewards Services, we are proud of our commitments to environmental sustainability, our focus on employment equity and diversity, our new ways of working independently and flexibility for the well-being of our talents. Joining us means evolving in a collaborative, innovative environment, in which each employee is recognized and receives the support they need for their development. We firmly believe that the quality of life of our clients and service consumers begins with our own people. Consequently, your wellbeing at work is one of our priorities.

Working with us is an opportunity to impact the future of employee experience and, ultimately, the world around us. But it’s also your chance to make an impact every day, putting a part of yourself into exciting digital products and touching the lives of millions of consumers.

We’re a global, multicultural business where every contribution counts and every day is a chance to inspire others and take inspiration from your colleagues.

We’re accelerating our growth on a global scale, combining the reach and stability of Sodexo with our unique position as an incubator of innovation. As part of the team, you’ll help us continue that growth and our landmark digital transformation.

Now, we’re inventing entirely new ways to influence and enrich the lives of employees worldwide.


As Internal Account Manager, you are accountable for the accelerated growth and improved client experience across the SME segment (1-99 employees). Your portfolio will consist mainly out of prospects.

Your daily work consists out of proactively contacting prospects (hunting) by phone, in order to sell them ‘Sodexo Benefits and Rewards Services products (Lunch Pass®, Eco Pass®, Cadeau Pass®, Sport & Culture Pass®).

Next to this, you will also proactively engage in marketing campaign activities (SEO/SEA, follow up on requests and promote campaigns).

As Internal Account Manager you will be the single point of contact for your accounts, related to all commercial requests.

Your main responsibilities:

  • Prospecting by phone
  • Qualification of the prospect based on specific criteria
  • Establish relationship with the potential new customer
  • Drive the entire sales cycle from ‘awareness’ stage until ‘decision’ stage (close sale)
  • Prepare and send proposal and closely follow-up
  • Sales funnel management
  • Achieve monthly sales target (#new customers, #new contracts signed, #business volume)
  • Touchpoints with potential customers (#outbound calls/day-month)
  • Conversion (rate) of sales & marketing generated leads & campaigns
  • Comply with all company related policies, procedures and legal requirements



  • Bachelor or Master degree
  • Minimum 2 to 3 years sales experience in internal commercial function
  • Strong commercial mindset
  • Independent & organised
  • High sense of accountability and result driven
  • Customer focus
  • Perseverance
  • Teamwork
  • Flexible and proactive
  • Willingness to learn
  • Good knowledge of Outlook and Office programs

Familiar with SalesforceAt Sodexo we are dedicated to building a diverse, inclusive and authentic workplace, so if you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.


  • Excellent communication skills, both written and oral (NL-FR)
  • Third language is a plus (ENG)


  • When you start your job, you will receive adequate onboarding and training which will allow you to have a good command of Sodexo products and related procedures.
  • We offer you a training course with real opportunities for development both within the team and within the company.
  • A full-time contract
  • A competitive salary with numerous extra-legal benefits.
  • A pleasant work environment in a dynamic and inspiring company.

Quality of life at work:

  • A work-life balance with possibility for home office
  • A concierge service that offers various services: dry cleaning, ironing, shoe repair, purchase of gifts, etc.
  • A wide choice of sustainable and delicious meals in our company restaurant
  • A variety of sports (badminton, mini football, basketball, meditation and yoga)

  • Publiée le:lun. 28 novembre 2022
  • Lieu: Brussels / telework (hybrid)

Sodexo - Benefits and Rewards Services

Pleinlaan 15 Boulevard de la Plaine
1050 Brussels


Pour plus d'informations:
au numéro suivant: 0475480420
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